Via Quest
Solutions for Independence
DEVELOPMENTAL DISABILITIES
At ViaQuest, we believe every individual with a developmental disability deserves compassionate, person-centered support. Our comprehensive services—ranging from Day & Employment programs to Youth Residential solutions—are designed to empower individuals to live safely, independently, and confidently within their communities. Guided by our Circle of Care approach, we collaborate closely with families, caregivers, and medical professionals to create tailored plans that nurture personal growth and well-being. Whether it’s finding a fulfilling job, participating in daily community activities, or receiving specialized residential care, ViaQuest stands ready to support every unique journey.
Day & Employment Services
ViaQuest’s Day & Employment Services give adults with Intellectual/Developmental Disabilities (I/DD) the freedom to chart their own paths. From vocational training and paid work opportunities to community volunteering, every moment is tailored to each individual’s interests and goals. Our caring Direct Service Professionals (DSPs) emphasize skill-building, social engagement, and therapeutic behavioral support, so participants feel motivated and involved in their day-to-day routines.
Key Features
- Job coaching, community employment, and volunteering
- Personal/social skill development and TBS support
- Nursing services for medication management and crisis intervention
- Convenient NMT transportation
Ready to explore a day program that fosters growth and independence? Reach out to ViaQuest Day & Employment Services.
Residential Services
ViaQuest’s Residential Services empower individuals with specialized needs to remain in the comfort of their own communities. We believe a stable, welcoming home environment is central to enhancing quality of life—whether in traditional supported living, ODODD licensed group homes, or ICF/IDD settings.
Circle of Care
Our team-centered approach coordinates with families, case managers, and medical professionals to establish a wrap-around support system. Services include healthcare case management, mental health guidance, medication assistance, respite for caregivers, and more. By partnering with you at every step, we ensure each person’s goals and routines remain the focus of care.
Family Advocacy
Through our family advocacy program led by Peggy Martin, we encourage open dialogue and gather critical feedback to refine our services and strengthen trust.
Interested in a customized residential plan that supports independence and security? Contact ViaQuest Residential Services.
Youth Services Program
Holistic Support for Children (Ages 7–17)
ViaQuest’s Youth Program offers a holistic-care approach for children with developmental and mental health disabilities who’ve experienced significant trauma or face daily challenges that affect their independence. We collaborate with DODD, County Boards of Developmental Disabilities, Children Services, and other support systems to create tailored strategies that promote healing and skill development.
Program Highlights
- Residential care in fully equipped homes, staffed by trained Direct Support Professionals
- Access to psychiatric and behavioral solutions (therapists, behavioral specialists, psychiatric nurse practitioners)
- Coordination with nursing services for safe medication administration and ongoing health education
- Emphasis on community integration, positive coping skills, and trauma-informed care
Our Alternative Approach
By keeping children near their families and familiar networks, we focus on building crucial life skills and resilience, avoiding out-of-state placements that often disrupt personal growth.
Want to learn more about our transformative Youth Program? Contact us to begin creating a stable, nurturing environment for your child.
Shared Living / Family Options – Ohio
Shared Living connects individuals with I/DD to families, couples, or single providers who welcome them into their homes. This setup allows consistent, one-on-one support, fostering deep relationships and a sense of true belonging. ViaQuest ensures a thorough matching process, providing 24/7 ongoing assistance, training, and a competitive stipend for qualified hosts.
Why Shared Living?
- Flexibility to guide personal schedules while respecting each individual’s Support Plan
- No-cost, comprehensive training for providers
- Paid respite days, plus extra income opportunities via respite services
- Access to online documentation platforms and strong agency support
Interested in becoming a Shared Living provider or exploring this option for a loved one? Get in touch with ViaQuest to start the matching process.
Reach Out Today
For additional information on our services for the developmental disabilities community, contact ViaQuest today.
BEHAVIORAL & MENTAL HEALTH
Pharmacogenetics
Pharmacogenetics (personalized medicine) uses an individual’s genetic makeup—along with environmental and physical factors—to guide medication decisions. With just a simple, noninvasive mouth swab, ViaQuest can analyze your genetic profile to better understand how your body processes different medications. This helps ensure you receive the right dosage and least harmful side effects, all tailored to your unique biology.
Why It Matters
Traditional prescribing can sometimes be trial-and-error, leading to suboptimal results, uncomfortable side effects, or unwanted hospital readmissions. By removing that guesswork, ViaQuest’s pharmacogenetics program improves overall quality of life and empowers patients to stay alert, engaged, and safe from unnecessary drug interactions.
The ViaQuest Difference: A Brief Case Study
After months of fatigue and heightened anxiety, one patient discovered her medication simply wasn’t compatible with her genetic profile. Through ViaQuest’s pharmacogenetic testing, a more suitable dosage and medication were identified. Soon, she was more energetic, experienced fewer side effects, and was able to fully participate in family activities—something she thought was lost forever
Ready to explore personalized medication options that fit your genetic profile? Reach out to ViaQuest to learn more about our pharmacogenetics program.
TeleHealth Counseling Services
TeleHealth counseling brings professional mental health support to you, wherever you feel most comfortable—often right at home. Through a secure video or phone session, you can work on managing isolation, depression, worry, or life changes without worrying about travel or scheduling hurdles.
How It Works
Our TeleHealth sessions are HIPAA-secure and entirely confidential, offering the same therapeutic value and relationship-building you’d get in an office setting. Whether you’re experiencing stress, anxiety, or a persistent emotional challenge, these sessions give you the convenience of home along with ViaQuest’s commitment to compassionate, expert care.
Who Benefits
Individuals of any age or background can benefit from TeleHealth therapy. If you’re seeking a more convenient way to access counseling—whether due to mobility issues, busy schedules, or preference—TeleHealth may be your perfect fit.
Interested in TeleHealth? Complete our intake form or contact us so we can determine the best way to support you.
Deaf Services
ViaQuest is dedicated to providing compassionate care for individuals who are deaf, hard of hearing, deaf low vision, deaf-blind, or CODAs, ensuring they receive culturally competent mental and behavioral health services. With specialized staff and advocates, we bridge language and cultural barriers to make high-quality care accessible.
Why Specialized Care Matters
Deaf and hard of hearing communities face unique challenges in accessing mental health treatment. Research shows higher rates of mental health concerns among this population, yet service gaps remain due to communication barriers. ViaQuest aims to close this gap by offering therapeutic behavioral support (TBS), psychiatric medication management, and pharmacogenetic testing designed for deaf and signing clients.
Partnerships
Our Deaf Services Team collaborates with organizations such as Ohio School for the Deaf (OSD), Deaf Services Center (DSC), and Columbus Colony Elderly Care, among others, to ensure a wide continuum of care.
If you or a loved one is deaf or hard of hearing and need accessible mental health support, contact ViaQuest’s Deaf Services team for individualized assistance.
Marriage & Family Therapy
ViaQuest’s Marriage and Family Therapy (MFT) program supports couples, families, and individuals looking to nurture healthier relationships. Whether you’re navigating the early stages of marriage, coping with mental illness within the household, or adjusting to fostering or adoption, our licensed therapists can help.
How It Works
By encouraging family member participation in sessions, we foster communication, trust, and coping strategies for everyone involved. Our MFT clinicians receive specialized training to assist families with dual diagnoses (mental illness alongside developmental or intellectual disabilities), ensuring every person’s needs are addressed comprehensively.
Ready to strengthen family bonds or work through challenges together? Contact ViaQuest about our Marriage & Family Therapy program.
Facility Services
ViaQuest partners with nursing and assisted living facilities statewide to provide counseling, therapeutic behavioral support (TBS), mental health nursing, and psychiatric medication management. We work directly with each facility’s residents, billing services through Medicaid or other insurance.
Our Approach
All staff undergo trauma-informed care training and specialized instruction on PDPM and CMS quality measures. We aim to help facilities achieve measurable improvements in resident well-being and facility quality scores.
- Assessment: Comprehensive diagnostic evaluations guide individualized treatment planning.
- Counseling: Licensed therapists provide individual or group therapy in flexible settings (facility, office, or community).
- Medication Management: For eligible clients, including those with intellectual/developmental disabilities or in our Deaf Services program.
- Therapeutic Behavioral Support: Day-to-day skills training, coping mechanisms, and community resource coordination.
Interested in bringing ViaQuest’s mental health expertise to your facility? Reach out to discuss our tailored service packages.
Intellectual & Developmental Disabilities (IDD) Support
Beyond our Developmental Disabilities core service, ViaQuest Psychiatric & Behavioral Solutions specializes in supporting the mental, emotional, and behavioral health needs of individuals with IDD. We never use waiver dollars for these services; instead, we bill directly through insurance to ensure comprehensive coverage.
Key Services
- Assessment: From clarifying diagnoses to identifying strengths and residential/vocational goals.
- Counseling: Individual or group therapy led by licensed professionals, focusing on anger management, trauma, social skills, and more.
- Psychiatric Care: Certified Nurse Practitioners (CNPs) trained in IDD provide medication management and monitoring, with pharmacogenetic testing available.
- Therapeutic Behavioral Support (TBS): Day-to-day behavioral skill-building, symptom management, and crisis prevention, coordinated with community providers.
Empower yourself or a loved one with specialized IDD mental health support. Contact ViaQuest to explore how we can help.
Continued Education Opportunities
ViaQuest understands that mental health professionals and direct support staff need ongoing training to meet the unique challenges of diverse client populations. Our CEU-certified workshops equip social workers, counselors, nurses, and Marriage & Family Therapists with practical skills to improve care outcomes.
Learning Topics
- Mental Health Fundamentals & Effects of Trauma
- Recognizing Burnout & Reducing Behaviors
- Working with IDD Clients & Setting Appropriate Boundaries
- Distinguishing Psychosis from Dementia
Convenient Training
We can bring these trainings on-site to your facility or host them at our offices. Participants earn CEU certificates, furthering their professional development and boosting the quality of care they provide.
Ready to elevate your team’s expertise? Contact ViaQuest to schedule an on-site training or learn more about our CEU offerings.
Reach Out Today
HOSPICE
ViaQuest Hospice was founded to bring comfort, dignity, and support to individuals navigating serious illnesses. We recognize that this final stage of life can be filled with uncertainty and emotional challenges, which is why our compassionate team offers a special kind of care. Whether you’re seeking pain management, respite care, or emotional guidance, we tailor every aspect of our hospice services to each patient’s needs and wishes. By prioritizing quality of life, we help patients make the most of their time while providing unwavering support to loved ones and caregivers.
Hospice Nurses
Our hospice nursing team—comprised of registered nurses, licensed practical nurses, and nursing aides—goes above and beyond to manage pain, address symptoms, and create personalized care plans. Whether you need medication administration or help with daily tasks, these dedicated professionals collaborate with the rest of the ViaQuest team to ensure all aspects of a patient’s well-being are considered.
Around-the-Clock Support
Hospice nurses also provide essential emotional support to patients and families. They’ll answer that middle-of-the-night call, offer a listening ear, and help accommodate special requests, knowing every moment matters at this stage of life.
Want to learn more about our nursing team’s commitment to comfort and compassion? Reach out to ViaQuest Hospice for tailored support.
Respite Care
Caring for someone with a life-limiting illness can be both physically and emotionally taxing. ViaQuest’s Respite Care services give family members a chance to recharge, regroup, and manage personal responsibilities—while knowing their loved one is in safe hands.
Temporary In-Patient Care
We partner with select nursing facilities to provide short-term (1–5 days) in-patient care. These stays are fully covered under the patient’s hospice benefit and can be arranged quickly in emergencies. By allowing caregivers a brief break, our respite care ultimately helps them return with renewed energy and presence.
Need a moment to rest or attend to life’s demands? Contact ViaQuest Hospice about respite care options.
Emotional Support
End-of-life stages can stir up complex emotions—ranging from sadness and fear to gratitude and hope. ViaQuest addresses these emotional needs through a broad Emotional Support program for patients and caregivers alike.
Our Support Team
- Social Workers: Offer professional guidance on coping, financial resources, and community connections.
- Chaplains: Provide spiritual support and help individuals navigate forgiveness, acceptance, and healing—regardless of faith background.
- Hospice Volunteers: Brighten a patient’s day through companionship, music, massage, pet therapy, and more.
- Bereavement Care: Continues after a loved one’s passing, offering grief counseling, memorial services, and support groups.
Seeking emotional or spiritual guidance during this challenging time? Reach out to our dedicated Hospice team for compassionate support.
Hospice for Veterans
ViaQuest proudly serves America’s veterans, reservists, and their families. Our We Honor Veterans program acknowledges the distinct needs of those who served, while celebrating their contributions to our nation.
Specialized Services
We host pinning ceremonies to recognize veterans’ sacrifices and invite them to share their stories with loved ones. Beyond recognition, veterans also gain access to our full hospice suite, including pain management, respite care, and emotional and spiritual support—tailored to their military background.
Ready to explore hospice services specifically designed for veterans? Contact ViaQuest to learn how we honor and support America’s heroes.
Hospice Volunteers
Volunteers at ViaQuest Hospice play a crucial role in uplifting spirits and easing burdens. Through a comprehensive training program emphasizing compassion and respect, they provide practical assistance and meaningful companionship—whether it’s reading to a patient, preparing small meals, or simply lending a listening ear.
Variety of Opportunities
Volunteers can serve in patient care, office support, or by sharing unique talents (e.g., music, crafting, pet therapy). Their presence gives caregivers a needed break, and their personal touch adds warmth to a difficult journey.
Interested in becoming a hospice volunteer? Contact ViaQuest Hospice to learn how you can make a difference.
Advance Directives
Advance Directives allow individuals to clearly document end-of-life preferences before they can no longer speak for themselves. By specifying the level of care desired—such as resuscitation wishes, feeding tubes, or pain management—families gain peace of mind and avoid last-minute decision-making.
Legal & Personal Clarity
In addition to choosing a healthcare proxy or durable power of attorney, you can prepare a living will that reflects your values and priorities. ViaQuest encourages patients to complete their state-specific forms, sign and notarize them, and share copies with loved ones and providers.
Have questions about Advance Directives or need assistance completing the forms? Reach out to us for guidance and resources.
Reducing Hospital Stays
Frequent hospital visits can be stressful and isolating for both patients and families. ViaQuest’s hospital readmission prevention program helps keep patients at home by offering proactive, around-the-clock support and emergency medication delivery—no ambulance ride required.
How We Help
- Symptom management and close collaboration with physicians
- Education on medication usage and side effects
- 24/7 on-call nurses to address urgent needs
- Intensive in-home care (up to 24 hours/day) for acute symptom management
By minimizing hospital admissions, we help preserve a calmer, more familiar environment at a time when comfort is paramount.
Curious about our readmission prevention strategies? Connect with ViaQuest Hospice to learn more.
Shared Living/Family Options
For some hospice patients with IDD or those seeking consistent care, Shared Living allows them to remain in a family-style environment. ViaQuest matches individuals with compassionate hosts who provide day-to-day support, companionship, and stability. Our team offers training, resources, and 24/7 assistance to ensure everyone’s comfort and safety.
Looking for a shared living situation that supports both medical and emotional needs? Reach out to ViaQuest to discuss your options.
Ways to Give
ViaQuest Hospice thrives on community generosity. Through the ViaQuest Foundation, donations help us expand essential programs and offer more families the chance to experience dignified, person-centered end-of-life care. Whether donating online, mailing a check, or contributing items via AmazonSmile, every bit makes a tangible difference.
How We Use Donations
Funds support outreach, direct patient services, and respite programs—ensuring we can meet evolving needs throughout the communities we serve.
Ready to help us make a meaningful impact? Visit our “Ways to Give” page or contact us directly to learn how you can contribute.
Reach Out to Us
Give us a call at 380-254-2417 and we’ll help determine if our hospice services are right for you. This program is currently available in Ohio and Indiana.
MEDICATION TRAINING
At ViaQuest, we believe in equipping our direct support professionals with the essential skills needed to provide safe, confident care for individuals with developmental disabilities and mental health diagnoses. Our Medication Administration Training program goes beyond the basics, offering hands-on instruction and real-world scenarios that foster a deeper understanding of each individual’s unique needs. By mastering proper dosing, documentation, and side effect monitoring, our employees not only ensure patient well-being but also bolster their own confidence and professional growth. This comprehensive training underscores ViaQuest’s commitment to delivering person-centered care that honors every client’s dignity and independence.
Interested in joining the ViaQuest team or enhancing your caregiving skills? Contact us to learn more about our Medication Training programs and career opportunities.
- 380-254-2417
- [email protected]
- Ohio & Indiana